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Our policies to protect our service users and visitors to this website
Compaid has a number of policies and procedures, regularly reviewed and updated, to guide its work and protect the rights of service users, staff, volunteers and other stakeholders.
This website uses Google Analytics to help analyze how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ us of the webiste and to compile statistical reports on website activity for Compaid.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
Compaid staff and volunteers are inducted in our safeguarding procedures with external training provided where necessary and appropriate. A copy of Compaid's Safeguarding Policy can be downloaded here.
Complaints about our services and the actions of our staff or volunteers should be reported to the charity for investigation. Our Complaints Policy can be download here. If you witness any activity within the charity which needs highlighting in confidence, our Whistleblowing Policy, which can be downloaded here, details the process to follow.